GENERAL
I have priced my work to reflect the considerable time and effort that has gone into creating each piece. Furthermore, Thrown (www.throwncontemporary.co.uk), a new gallery in North London specialising in contemporary ceramics, has signed me up as one of its artists and is showing some of my plates. I have priced my pieces here so as to be in line with the gallery's pricing.
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As all my pieces are made by hand, they will inevitably have wobbles and imperfections which is what makes them unique.
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All dimensions are approximate.
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I photograph my pieces in natural light and have tried to represent their colours as accurately as possible, but this can be difficult with certain colours like turquoise.
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On pieces with glazed bottoms, you may find three small marks. These are left by the stilts used to stop pots sticking to the kiln shelf and is a part of the making process, and not a defect.
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Although my main intention is to make objects of beauty, they are functional too. All are glazed with lead-free, food safe glazes and all are ovenproof having been fired to 1100°C in the kiln. However I do recommend that they be hand washed in warm, soapy water, rather than put in a dishwasher.
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UK POSTAGE
All parcels will be dispatched within 5 working days. Deliveries within the UK will be made using Royal Mail's Special Delivery service. Cost of postage and packaging is calculated by weight and starts at £6.50.
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Alternatively, if you wish to collect your order from my Kentish Town Studio, please contact me at zu@zuceramics.co.uk to arrange a collection time and date.
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INTERNATIONAL SHIPPING
Currently I do not offer shipping outside the UK on this website. Please email me directly at zu@zuceramics.co.uk if you wish to place an order to be shipped outside the UK.
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PACKAGING
I make every effort to reuse and recycle my packaging where possible. However, at the heart of your parcel, your chosen item/s will be gift-wrapped in high quality tissue paper.
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RETURNS
I hope that you will love your Zu Ceramics piece/s. However, if you are not entirely satisfied with your order, please contact me at zu@zuceramics.co.uk to arrange the details of your return. For a refund, items must be returned unused, undamaged, and in their original packaging within 14 days. Postage costs are non-refundable and will be deducted from your total refund.
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BREAKAGES
In the unlikely event that your order arrives damaged or broken, please email me at zu@zuceramics.co.uk with photos of the damage. As all of my pieces are unique and made in small quantities, I may not be able to replace like with like, but I will do my best to find a suitable replacement or offer a refund if necessary.
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COMMISSIONS
If you see something that you would like to buy but it is unavailable, or you would like to commission a piece in a particular design or size, please contact me with details at zu@zuceramics.co.uk.
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