GENERAL
I have priced my work to reflect the considerable time and effort that has gone into creating each piece. Furthermore, Thrown (www.throwncontemporary.co.uk), a new gallery in North London specialising in contemporary ceramics, has signed me up as one of its artists and is showing some of my plates. I have priced my pieces here so as to be in line with the gallery's pricing.
As all my pieces are made by hand, they will inevitably have wobbles and imperfections which is what makes them unique.
All dimensions are approximate.
I photograph my pieces in natural light and have tried to represent their colours as accurately as possible, but this can be difficult with certain colours like turquoise.
On pieces with glazed bottoms, you may find three small marks. These are left by the stilts used to stop pots sticking to the kiln shelf and is a part of the making process, and not a defect.
Although my main intention is to make objects of beauty, they are functional too. All are glazed with lead-free, food safe glazes and all are ovenproof having been fired to 1100°C in the kiln. However I do recommend that they be hand washed in warm, soapy water, rather than put in a dishwasher.
UK POSTAGE
All parcels will be dispatched within 5 working days. Deliveries within the UK will be made using Royal Mail's Special Delivery service. Cost of postage and packaging is calculated by weight and starts at £6.50.
Alternatively, if you wish to collect your order from my Kentish Town Studio, please contact me at zu@zuceramics.co.uk to arrange a collection time and date.
INTERNATIONAL SHIPPING
Currently I do not offer shipping outside the UK on this website. Please email me directly at zu@zuceramics.co.uk if you wish to place an order to be shipped outside the UK.
PACKAGING
I make every effort to reuse and recycle my packaging where possible. However, at the heart of your parcel, your chosen item/s will be gift-wrapped in high quality tissue paper.
RETURNS
I hope that you will love your Zu Ceramics piece/s. However, if you are not entirely satisfied with your order, please contact me at zu@zuceramics.co.uk to arrange the details of your return. For a refund, items must be returned unused, undamaged, and in their original packaging within 14 days. Postage costs are non-refundable and will be deducted from your total refund.
BREAKAGES
In the unlikely event that your order arrives damaged or broken, please email me at zu@zuceramics.co.uk with photos of the damage. As all of my pieces are unique and made in small quantities, I may not be able to replace like with like, but I will do my best to find a suitable replacement or offer a refund if necessary.
COMMISSIONS
If you see something that you would like to buy but it is unavailable, or you would like to commission a piece in a particular design or size, please contact me with details at zu@zuceramics.co.uk.